Still have questions or want to give us feedback?

Frequently Asked Questions

How often should I use the UNSTUCK app?
There's no limit to how often you can use the app. People get stuck all the time in different ways, and the app is a handy way to start moving ahead again. Use it to kick-start your thought process, make a plan, test out a decision, get to the root of a problem, or refresh a routine. The tools and tips in Unstuck are designed to help in all kinds of situations.

How do I find my previous stuck moments?
Whenever you restart the app, you will start at the Home page, which will be your dashboard. Your dashboard will include all of your stuck moments, up to five. If you are elsewhere in the app and want to go to your dashboard, tap the house icon in the lower left of the screen. When the menu comes up, select the Home option.

How many stuck moments can I save?
You can save up to five stuck moments and all the details about them, including your thoughts and feelings, your diagnoses, related tips, and tools. You can delete a previous stuck moment to make room for a new one by holding down on the moment you want to remove until "Delete" appears above it. Tap "Delete" and it will be gone.

Can I use the tools without having a stuck moment?
Absolutely. You can go directly to the Tool Gallery by tapping the house icon in the lower left. When the menu comes up, select the Tool Gallery option.

Can I have multiple accounts on one iPad?
Yes, you can. The information for all the accounts will be stored on that iPad, so be mindful that you won't be able to transfer the accounts to another iPad.

Can I log on from someone else’s iPad to access my Unstuck account?
Not at this time. All your Unstuck information is stored on the iPad where you signed up.

If I lose my iPad and download the app again, will it have my information?
No, it won't. To retrieve your Unstuck information, restore the app from your iTunes account.